Changing Your Email Password using Outlook Web Access:

Follow these steps to change your email password:

1. Open Internet Explorer and access your email using Outlook Web Access.  The URL is http://webmail.snhu.edu.
2. Login using your username and password.  If you are unsure of how to log into Outlook Web Access, click here to see the tutorial.
3. Once logged into your email, look for the Options button in the lower left hand corner of the window.
4. Click the Options button and the Options frame will open in the right-hand side of your browser window.
5. Scroll to the bottom of the Options frame and you will see a section labeled Password with a Change Password button. 
6. Click on the Change Password button.
7. A new window will open.  Fill in all the fields and click OK.  The field information is:

• First field is for the SNHU Domain - type SNHU in the field.
   
• Second field is for your username.  This is required for security purposes.  Type the part of your email address that is in front of the "@snhu.edu"  in this field.  For example, if you are faculty/staff and your email address is j.doe@snhu.edu, you would enter j.doe in this field.  If you are a student and your email address is john.doe@snhu.edu, you would enter john.doe.
   
• Third field is for your old password (your date of birth).  Type your date of birth in MMDDYYYY format into this field.
   
• Fourth field is for your new password.  Enter a new password that is at least 7 digits long.
   
• Fifth field is to confirm your new password.  Retype your new password in this field.

8.  You are done.

Some notes about Passwords on the new system:

           

• You will be required to change your password every 180days.
• You cannot change your password more than one time per day.
• To maintain security you cannot alternate between two passwords when you change.  You must enter a new and unique password each time you    
  change.